Returns
Homeware - If you have changed your mind on your purchase, we are happy to exchange or give a credit note/vouchers within 14 days of purchase, if the item is unused and with it's original packaging.
Electrical items - Come with a 1 year warranty. If your item is faulty we can exchange, repair or refund.
Jewellery - If you have changed your mind on your purchase, we are happy to exchange or give a credit note/vouchers within 14 days of purchase, if the item is unused and with it's original packaging. Some items, such as earrings are not returnable due to hygene.
Furniture - Any defects must be reported on delivery, or at the time of collection from store. Descretion will be made regarding replacement/refund on the item and length of time. Please note, any 'made to order' furniture orders cannot be refunded once the manufactures have put your order in to production. Please ensure you check your measurements and property access before purchasing made to order, factory assembled furniture. You may be charged a delivery fee if a delivery fails to due access issues.
Beds & Mattresses - Any defects must be reported on delivery, or at the time of collection from store. The majority of our divan beds & mattresses come with a 10 year manufacturers guarantee. Please ensure you check your measurements and property access before purchasing Divan beds or Mattresses. These are large items and you may be charged a delivery fee if a delivery fails to due access issues.